3 reasons I love this Customer Servive report

Having a great performance report that will give you actionable data, that is timely and easily identifiable, is important to your success. This means, whether you are outsourcing your customer service operations or have inhouse agents, it is important to track the...

17 Salesforce.com productivity boosters for Summer 2017

17 Salesforce.com productivity boosters for Summer 2017 Salesforce.com has complemented its already stellar Sales and (Customer) Service Cloud CRM service with 17 additional productivity boosting features.  As the top-ranked and most-used CRM in the world,...